Group purchases of travel bags, gifts for employees, and customized backpacks are already a trend, but what should we do if there is a problem with the quality?OEM /ODM backpack manufacturer to share with you.

First of all, as a backpack manufacturer, it will analyze this problem to see whether it is an inherent problem of the material itself, a problem generated during the production and processing process, or a problem generated during the transportation process. No matter which part of the problem arises, the backpack manufacturer will pay attention to it, establish a separate customer complaint file for follow-up, and resolve it after consultation with relevant parties.

If there is a problem with the quality of the customized backpack, if it has not been shipped, the backpack manufacturer will require QC to re-inspect and rework until the quality is qualified before shipment, and the quality assurance department will issue an 8D report on the quality of this product. to prevent the same problem from occurring in the future. If it has been shipped, we will also provide replacement or repair services according to the situation.

Backpack manufacturers packing

Therefore, no matter the quality problem or other problems with customized backpacks, the backpack manufacturers will actively cooperate to solve them, so that you will have no worries. The Mid-Autumn Festival is approaching, and customers who need customized gift backpacks, please contact Leimande online customer service. Welcome to send pictures or samples Customize, and design a 1-to-1 service for you free of charge.